The Newest Job in Higher Education: College Chatbot Manager

As colleges move towards centralized on-demand engagement with students, conversational AI and chatbots have grown in adoption. But what is the best way to manage a college chatbot? We break down the new and important chatbot manager job and why they are assisted by a strategic team.

AI’s Potential for Higher Ed Retention

AI is positioned to help a lot of higher ed institutions with student retention. AI can leverage more data and impact more students with existing staff and budgets to help them succeed.

AI’s Impact on Ed Tech – Campus Tech write-up

AI is having a major impact on Ed Tech – reducing summer melt, leverage student data within a CRM, feedback on essays and more. This review of a recent Campus Tech article discusses a few of these and more.

Edtech leaders predict 2019 trends

20 edtech executives share their predictions for 2019. Artificial intelligence, chatbots, and more nuanced uses of student data were among the most popular topics.

3 Best Practices For Onboarding Your Student Success Bot

Ondoarding a chatboat isn’t always a smooth process for colleges and universities. Here are three universal best practices that all higher ed institutions should keep in mind when implementing a chatbot for student success.