With campus closures happening within days of the start of the semester and “clusters” popping up at colleges across the country, it’s important to keep every single student updated with correct and clear information. Here are 5 ways texting can add to your virtual, hybrid, or in-person college campus this semester.
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Communicating in a Crisis: The Role of AI in Reaching Students, Staff, and Community Members During the COVID-19 Outbreak
The spread of COVID-19 has now affected more than 13 million students at 1,000 colleges. As part of our ongoing efforts to support the higher education community and government institutions, we’ve developed a new AI chatbot, available for free and specifically designed to provide clear, immediate answers about the pandemic.
How to Measure Student Well-Being During the Coronavirus Pandemic
Schools can use these two surveys to understand how students are feeling, and provide appropriate support based on their responses.
10 Tips for Instructors and Professors Starting a New Semester During COVID-19
During the COVID-19 pandemic, many teachers and professors are finding themselves unprepared to support students through the transition into spring semester. These 10 tips will help you keep remote students engaged.
3 Tips To Support Your Students’ Mental Health Over Winter Break
On top of the challenges of remote learning and social distancing, this winter break is likely to cause additional feelings of stress, depression, and anxiety for students.
What Is an Empathy Engine?
An empathy engine is artificial intelligence technology that delivers relevant information and answers to questions in real time by practicing active listening at scale, analyzing data, routing conversations to a human when appropriate, and cultivating trusting relationships to improve ongoing communication.
Partner Spotlight: California State University Channel Islands
I recently sat down for a virtual chat with Tara Hughes, the Interim Assistant Director of Strategic Communications & Student Success Chatbot at CSU Channel Islands, to learn more about her approach to supporting enrolled students via their chatbot, Ekhobot.
Summer Nudge Data: What Students Need from Schools to Succeed Through the Virus
We helped thousands of students with our summer Oli program, a free chatbot dedicated to supporting new and current college students through the pandemic. Now, see a preview of the insights we’ve gathered from thousands of text messages and learn data-backed recommendations you can use on your campus this fall.
How Behavioral Science Encourages Students to Take Action
Learn why behavioral science plays a critical role in how you message your students and how it can help them take necessary actions.