Adjusting to university life can be overwhelming for many students. Administrators can help with these three suggestions for communicating more clearly.
Artificial intelligence. Machine learning. Chatbots. As a leader in higher education, it’s likely you’ve heard one or more of these buzzwords. But what do they really mean – and why do they matter?
Forward-thinking colleges and universities use text-messaging chatbots to remind students about helpful resources, schedule appointments with students that need support, and point students in the right direction when they mention a sensitive topic by alerting staff immediately.