SMS Messaging

Support your students where they communicate most, and where research shows the most success – their mobile phones.

Simultaneous proactive and reactive support

Proactive SMS messaging allows you to support those students who don’t know they need support, and reach a wider audience. Send interactive nudges, surveys, or reminders to improve yield, increase retention, boost event attendance, and more.
Reactive SMS messaging uses the power of artificial intelligence and natural language processing to automatically answer student questions. This provides your students with immediate and accurate information, saving your staff valuable time to make more personal 1:1 connections.

student resource chatbot

line

Our chatbot’s knowledge base can answer questions in over 1,200 topic areas specific to higher education, trained from over 1.25 million real student interactions.
Make it easy for your students to navigate the higher ed landscape by providing a centralized resource where they can find campus-wide information.
An AI chatbot accessible via SMS messaging allows students to text their questions and receive immediate responses, rather than searching the website for a phone number, only to be transferred to voicemail and receive an email hours or even days later.